After final acceptance of the plant, responsibility for plant servicing is transferred from Project Management to the Service Department, however, still with the support by the various specialist departments.
A service hotline has been set up in order to provide speedy support in case of production downtimes or technical questions. By requesting support via our hotline, you can receive assistance by telephone, remote maintenance or intervention on site, depending on the nature of your issue.
To keep downtimes as short as possible, our service team will be pleased to help you with the compilation of individual spare parts packages to match your specific plant.
Due to the high degree of specialization and technology of our automation solutions, we offer, according to demand and extent, individual training sessions to ensure your plant functions smoothly in real operation.
Quick help in case of malfunctions and plant downtimes
Help regarding inspection, maintenance and repair
Survey regarding optimization potential and production assistance
Support in plant expansions